Slow response times for some users

Incident Report for NetDocuments DE

Resolved

This incident was posted in error. The DE Service is operating normally, and response times are as expected.

We apologize for the inconvenience.

Thank you,
The NetDocuments Team

Posted Jun 30, 2025 - 20:49 CEST

Investigating

We are currently investigating a potential issue with the US Service. A limited number of users may experience issues when searching for documents, navigating workspaces, or having general slowness in response times.

We will continue to provide updates to this post as the issue is investigated further.

If you are experiencing difficulty, please contact Support via the portal: https://support.netdocuments.com/

Posted Jun 30, 2025 - 20:42 CEST

This incident affected: Platform.