All Systems Operational

Platform Operational
Subsystem Operational
Search Operational
Indexing Operational
Background Processing Operational
Patternbuilder Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
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Sep 23, 2026

No incidents reported today.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

Completed - We have successfully completed our planned maintenance window for platform migration in the DE Service region. All core functions of the Service are operating normally and performing as expected. We are continuing to work through additional optimizations with PatternBuilder, ndTasks, and Analytics. All remaining work is expected to be complete prior to the start of business hours on Monday.

If you experience any problems with something not working as expected that you need urgent assistance with, please do not hesitate to contact Customer Support: https://support.netdocuments.com/

Thank you for your patience as this work was performed.

https://support.netdocuments.com/s/article/Upcoming-NetDocuments-Network-Update-May-2026

Sep 19, 04:12 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 20:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Sep 2, 18:56 CEST
Scheduled - Update: Dates corrected from original post.

Following our recent communications, the NetDocuments DE Service region will undergo a Scheduled Maintenance Window outside of regional business hours from Friday, September 18, 2026 at 20:00 CEST to Saturday, September 19 at 8:00 CEST to perform our previously announced platform migration with IP address changes.

Users should plan on the platform being unavailable for much of this maintenance window as we expect extended periods of downtime.

If you plan to be working on documents during the maintenance window, you can check out the documents before the maintenance window commences and use "Offline mode" in ndOffice. Your documents and any saved changes will be kept locally until you go back Online in ndOffice.

More details on these and other upcoming changes can be found here: https://support.netdocuments.com/s/article/Upcoming-NetDocuments-Network-Update-May-2026

If you have any questions about this maintenance window, please contact Support via the portal:
support.netdocuments.com

Sep 2, 18:02 CEST

Sep 18, 2026

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.