Issue with the DE Service

Incident Report for NetDocuments DE

Resolved

We have resolved the issue with the DE Service. We are monitoring the situation closely to ensure the incident is fully resolved.

If you continue experiencing difficulty, please contact support via the portal or by phone.
https://support.netdocuments.com/

AU customers call +61 2 8310 4319
EU customers call +44 2034 556770
US customers call 801-226-6882 or 866-NETDOCS (638-3627)

Posted Feb 10, 2023 - 01:25 CET

Monitoring

We have identified and resolved the issue with the DE Service. We are monitoring the situation closely to ensure the incident is fully resolved.

If you continue experiencing difficulty, please contact support via the portal or by phone.
https://support.netdocuments.com/

AU customers call +61 2 8310 4319
EU customers call +44 2034 556770
US customers call 801-226-6882 or 866-NETDOCS (638-3627)

Posted Feb 09, 2023 - 23:51 CET

Investigating

NetDocuments is investigating an issue with the DE Service.

We will continue to provide updates to this post as the issue is diagnosed and resolved.

If you are experiencing difficulty, please contact support via the portal or by phone.
https://support.netdocuments.com/

AU customers call +61 2 8310 4319
EU customers call +44 2034 556770
US customers call 801-226-6882 or 866-NETDOCS (638-3627)

Posted Feb 09, 2023 - 23:15 CET

This incident affected: Platform.